Marezi is the Customer Experience (CX) and Queue Management solutions division of Riana Group, operating across 13 African markets.
Our product suite spans Queue Management Systems (QMS), Virtual QMS (VQMS), Self-Service Kiosks, Digital Signage, Appointment Booking, CX CRM and a CX Feedback Portal, primarily serving banking, healthcare, government, and enterprise clients.
The Presales Executive – Francophone Africa is a bilingual commercial role responsible for supporting Marezi’s sales teams across Frenchspeaking African markets. This person will prepare bids, proposals, and tender responses in both English and French, conduct product demonstrations for francophone prospects, and manage POC engagements across markets including DRC, Senegal, Ivory Coast, and other Francophone territories. The ideal candidate is fluent in French, commercially confident, outspoken in client settings, and brings a genuine understanding of how enterprise technology decisions are made in Francophone African markets.
QUALIFICATIONS AND EXPERIENCE
Bachelor’s degree in Business, IT, Engineering, Telecommunications, Commerce, or a related field
Minimum 2 years of experience in a presales, bids, or commercial coordination role – ICT, technology, or enterprise solutions environment preferred
Experience conducting product demonstrations or supporting POC engagements in a technology context is a strong advantage
Familiarity with Francophone African procurement environments – OHADA legal frameworks, donor-funded processes (World Bank, UNDP), or government tendering in DRC, Senegal, or Ivory Coast
Sales or account management background is a meaningful advantage
PERSONALITY AND SOFT SKILLS
Outspoken, confident, and commercially energetic – comfortable leading client meetings and demonstrations in French without
prompting
Culturally aware and adaptable across different Francophone markets – understands that DRC, Senegal, and Ivory Coast require
different commercial approaches
Highly organised and deadline-driven with the ability to manage multiple concurrent bids across multiple markets
Proactive self-starter who identifies opportunities and drives engagement independently across a remote, distributed team
ADVANTAGEOUS
Direct lived or professional experience in DRC, Senegal, Ivory Coast, Cameroon, or another Francophone African market
Existing relationships with enterprise banking or healthcare clients in Francophone Africa
Familiarity with donor-funded procurement processes (World Bank, UNDP, USAID, AFD)
To apply, submit your application through the Career Portal by 26th October 2026.
In line with our Philosophy “Kaizen” – we heavily invest in research and staff training to improve existing products and develop new and innovative products and services.
We believe that partnerships are essential to achieving the SDGs. We work with the best technology partners globally and foster strategic relations with the local public and private enterprises to create a more sustainable and equitable world.
We are committed to creating a healthy and thriving work environment for all our staff, create decent job opportunities and promote economic growth by investing in our employees and our communities. We are also committed to ethical and responsible business practices.
We are working to promote equality in our workplace through gender inclusion in our technical and non-technical fields of operation.
We are working to reduce poverty through engaging in and supporting poverty alleviation programs at the communities levels where we operate. In addition, we are also committed to fairly compensating our staff with competitive and decent wages.
