The Customer Success Lead is responsible for ensuring clients realize the full value of the company’s solutions post-implementation. This role bridges the gap between technical delivery and client experience, focusing on long-term satisfaction, retention, and account growth.
To apply, kindly send your CV with email application to applications@riana.co with the subject Customer Success Lead
Deadline: 15th June 2025
In line with our Philosophy “Kaizen” – we heavily invest in research and staff training to improve existing products and develop new and innovative products and services.
We believe that partnerships are essential to achieving the SDGs. We work with the best technology partners globally and foster strategic relations with the local public and private enterprises to create a more sustainable and equitable world.
We are committed to creating a healthy and thriving work environment for all our staff, create decent job opportunities and promote economic growth by investing in our employees and our communities. We are also committed to ethical and responsible business practices.
We are working to promote equality in our workplace through gender inclusion in our technical and non-technical fields of operation.
We are working to reduce poverty through engaging in and supporting poverty alleviation programs at the communities levels where we operate. In addition, we are also committed to fairly compensating our staff with competitive and decent wages.
